For over 20 years, we’ve helped global firms solve brand problems that quietly erode business value. Our proven approach uncovers the root issues and delivers practical solutions that align your brand with your business goals.
The Total Brand Review breaks into five main phases:
Stage 01
Let’s make sure we’re a good fit for each other. Assuming we’re both in agreement, we send you the necessary scope and paperwork and schedule a kick off date.
Stage 02
From kick off, we start by gathering understanding from the various stakeholder groups: from the senior client team to the shopfloor, customers and industry bodies. Our aim is to ask questions of the brand, organisation and customer. Depending on requirements these might be run as one-to-one interviews or brand workshops. We’ll augment understanding with customer research as required.
This phase typically takes between 6-12 weeks.
Stage 03
Next, we’ll take all the understanding gathered and evaluate it against our named characteristics of sound branding, namely:
Our analysis and recommendations will give us the basis of a strategic plan that maximises the impact of brand in meeting your business objectives. In our view Brand Strategy is Business Strategy, so it’s all about making sure the brand is optimised for a commercial return.
Allow 4 weeks from completion of Research & Understanding.
Stage 04
From agreement of recommendations in the Strategic Plan we move to building creative solutions which will cover the core brand building blocks of:
We’ll consider each in isolation and then demonstrate how the brand can come to life across multiple touchpoints. This is an iterative process with feedback loops and refinement built into the plan.
Allow 4 to 8 weeks from completion of Strategic Plan.
Stage 05
This is where the work is rolled out and we handover the final master assets in line with the agreed scope – whilst standing by for a period to ensure it’s being adopted as imagined. We can drive the activation, or we can work in partnership with other agencies or in house teams to ensure value for money. Further down the line we want to understand the impact of the work, so we’ll maintain contact and plan for a review meeting.
THE NITTY GRITTY
Timing
From 4 to 6 months in total; but much depends on the complexity and depth of engagement.
Deliverable
In additional to the meetings, calls and project management, presentation documents will be supplied after the Strategic Plan phase and the Creative Development phase. Once complete all phases will be combined into a master TBR document.
Participation Requirements
These projects work best with a dedicated senior client lead, e.g., CMO supported by a small leadership group who can represent the rest of the business. Other selected managers and employees can come in and out of the project as required.
Location
Parts of this can be completed remotely, but there’s a huge amount of value to be had in meeting face-to-face, particularly at the presentations following Phases 2, 3 and 4.
Cost
Starts at circa £50k ($65k) and depending on the scope could extend beyond £100k ($130k).
Let’s review your brand from every angle and uncover what’s holding it back.
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