Privacy Policy

Effective date: July 2025

Good Full Stop Ltd (Trading as Good Creative) is committed to safeguarding the privacy of our users while providing the highest possible quality of service. Under the terms of the Data Protection legislation and the GDPR, we are required to explain to you how we will treat any personal and/or private data which we collect from you.

In this privacy policy references to we, us and our are to Good Full Stop Ltd (Trading as Good Creative). References to our Website or the Website are to goodbrandconsultants.com.

1. Who We Are

Good
South Block (Top Floor)
64 Osborne Street
Glasgow
G1 5QH
United Kingdom
Email: [email protected]

2. What Personal Data We Collect

  • Contact form submissions: Name, email address, and message content.
  • Usage data: IP addresses, browser types, pages visited, and site actions (via Google Analytics, Tag Manager and LinkedIn).
  • Cookies and tracking technologies: See section 7.
  • Email newsletter data: If subscribed, your email address.

3. Legal Basis for Processing

We process your data under the UK GDPR based on:

  • Consent: For analytics, tracking, and marketing communications.
  • Legitimate interests: For site performance, improvements, and security.
  • Contractual necessity: When you use our contact form or request services.

4. How We Use Your Data

  • To respond to enquiries and feedback
  • To send newsletters (if opted in)
  • To analyse website usage (aggregated and anonymised)
  • To maintain site functionality and security

5. How Long We Keep Your Data

  • Contact form data: Retained for 12 months unless deleted earlier.
  • Analytics data: Stored for up to 26 months via Google Analytics.
  • Newsletter data: Until you unsubscribe or request deletion.

6. Sharing Your Data

We work with the following service providers:

ServicePurposeLocationPrivacy Policy
Google Analytics / Tag ManagerSite analyticsUSAprivacy.google.com/businesses/compliance
LinkedInSite analyticsUSAlinkedin.com/legal/privacy-policy
Campaign MonitorNewsletter managementAustralia / USAcampaignmonitor.com/trust/gdpr-compliance
CloudflareWebsite security / CDNGlobalcloudflare.com/security-policy
Akamai CloudHosting and storageUKakamai.com/legal/compliance/privacy-trust-center
VimeoVideo HostingUSAvimeo.com/privacy
Transistor.fmPodcast HostingUSAtransistor.fm/privacy

For transfers outside the UK/EU, we use Standard Contractual Clauses or rely on adequacy decisions.

7. Cookies and Tracking Technologies

We use cookies to improve your experience. Categories include:

  • Strictly necessary – required for site functionality
  • Performance/analytics – to analyse traffic (e.g., Google Analytics)
  • Marketing – for retargeting or ads (e.g., LinkedIn)

You can accept or reject cookies using the banner or browser settings.

Cookie NamePurposeExpiryType
_gaGoogle Analytics ID2 yearsPerformance
_gidSession analytics24 hoursPerformance
_grecaptchaGoogle RecaptchaPersistentPerformance
li_fat_idLinkedIn Member ID30 DaysMarketing
li_sugrLinkedIn Browser ID90 DaysMarketing
__cf_bmCloudflare bot filter30 minutesStrictly necessary
_gcl_lsTransistor ID90 daysStrictly necessary

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email us at [email protected].

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted here.

10. Complaints

If you believe your data has been misused, you may contact the UK’s Information Commissioner’s Office:

https://ico.org.uk/make-a-complaint/