Blue box

If Your Products Are Complex, Your Brand Shouldn’t Be

In B2B tech, complexity is often treated as inevitable—even desirable. The more advanced the product, the more convoluted the brand becomes. But that thinking is flawed. Complexity might be part of what you build, but it shouldn’t be part of how you explain it.

You don’t have a marketing problem. You have a clarity problem.

Product names that sound like part numbers. Messaging that starts with features instead of problems. Brands that multiply with every acquisition. It may make sense internally, but to your customers, it doesn’t.

That lack of clarity slows deals. It forces your sales team to explain what your website should already make obvious. And it leaves buyers unsure of what you actually do—or who to trust.

Clear brands don’t just look better. They sell better.

Simplifying your brand doesn’t mean making it vague. It means making it easy to understand, easy to trust, and easy to buy from.

Here’s what that looks like:

  • One name, not many. If you’ve acquired businesses, integrate them clearly.
  • Streamline what you sell. Make it easier for customers to choose.
  • Name products for the buyer, not the engineer.
  • Lead with value. Talk about the problems you solve, not just the tech that powers it.

What this means for your business

If your product line is growing, but your story isn’t keeping up, you’re already losing opportunities. Not to competitors—to indecision.

You’ve built something great. But if your market can’t understand it quickly, they’ll move on.

If you’re wondering whether this applies to you, ask your team:

  • Can a new customer explain what we do after one visit to our site?
  • Are we naming and organising our offers based on what makes sense to us or to our buyers?
  • Do we sound different from our competitors—or just as complex?

What working with us looks like

We help B2B tech companies cut through complexity. That could mean simplifying your product naming, aligning your acquisitions under a single brand, or building clearer value stories across your portfolio. We don’t just tidy things up—we make it easier to sell.

If you think your brand might be getting in the way, let’s talk. We’ll show you how to spot the friction and what to do about it.

Clarity isn’t about design. It’s about growth.

This piece is based on insights from our industry report: Brand Dynamics in B2B Tech. It highlights the real-world challenges we see across the sector—from tangled product portfolios to fragmented messaging. You can find the full report here.

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